Privacy policy
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and store your data when you visit our website or engage with our services.
1. What Information We Collect
We may collect and store the following information when you interact with us:
● Your name and contact details (e.g. email address, phone number)
● Project-related information if you make an enquiry
● Information submitted through forms, such as newsletter signups or discovery call bookings
● Usage data from the website (e.g. page views, time on site, browser type), collected via cookies
2. How We Use Your Information
We use your data to:
● Respond to enquiries and deliver our services
● Send relevant updates, insights, and blog posts
● Share company news, design tips, and content we believe you’ll find useful
● Improve the performance and user experience of our website
By signing up to our mailing list, you agree to receive occasional emails from Turtledove Creative Ltd. These may include project updates, creative insights, blog content, or key information about our services. We will never spam you, and you can unsubscribe at any time.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties.
We may use trusted service providers (e.g. email marketing platforms or web hosting services) to help us deliver content or manage communications, but your data will only be used for the purposes outlined above.
4. Cookies
Our website may use cookies to enhance your browsing experience. These help us understand how visitors use the site and improve its performance. You can control cookie preferences in your browser settings.
5. Data Storage & Security
Your data is stored securely and only accessible to authorised personnel. We take reasonable measures to protect your information from unauthorised access or misuse.
6. Your Rights
Under UK and EU data protection laws (including GDPR), you have the right to:
● Access the personal data we hold about you
● Request that we correct or delete your data
● Withdraw your consent at any time
● Lodge a complaint with the Information Commissioner’s Office (ICO)
To make a request, simply contact us.
7. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website, and we’ll notify you of any major changes if you’re on our mailing list.
8. Contact us
If you have any questions about this Privacy Policy or how we handle your data, please contact.
Turtledove Creative Ltd
Email: info@turtledovecreative.com
Registered in the UK
Last updated: 31 March 2025